FAQ

Placing an order

If an order is placed by 3:00 pm PST Monday-Friday, it will ship out in 1-2 business days. If orders are placed after the 3 pm cut-off it will be processed the following business day. Once processed, orders are shipped via USPS to the delivery address provided.

Returns & Refunds
 

We aren't currently unable to accept returns, except for damaged items. If you'd like to contact us regarding your order, please email monaco@monacotruffleco.com within 7 days of receiving your order. Please note if an item is accepted for return, refunds will be provided minus the cost of return shipping.

Where are the truffles from?

All our truffles come from Italy. We only carry the best product possible.  Honestly, if they aren't from either Italy or France, don't bother getting them.

Want fresh truffle?

Yes, we carry fresh truffles, white and black. Please reach out to us via email or phone call to proceed with an order.  We do not keep fresh truffles in jars. The truffles are in the ground in Italy and are shipped the next day, so you can have the freshest possible truffle. Sizes varies from .75oz to 1oz. We can accommodate most requests.